Frequently asked questions.

What is a “Holistic Business Strategy?

“Holistic” by definition- Is the belief that the parts of something are interconnected and can be explained only by reference to the whole. This is true in a family, a business, and a community at large- It most certainly is true in the restaurant and hospitality industry.

It is the way the TRUE NORTH team envisions the world.

What is the end goal of a “Holistic Business Strategy”?

There is no “end goal” when using a “Holistic Business Strategy”. When we look at your business through a holistic lens, we see that a business is living, breathing and evolving continually. A holistic approach is one where we continually adapt your business to the ever changing rhythms of the world- while keeping your mission and values at the heart of every business decision that we make together.

The “goal” - (if we are to single out one)- is for a PROSPEROUS but HEALTHY BUSINESS at each and every level and across all department. Simple? No. This concept is a complex one to execute and requires an “all hands on deck approach.”

At TRUE NORTH we know that sustainable success and the health of any organization, is the strongest when all aspects of your business are aligned with your core mission and vision. The more we align our actions within a business to your mission- the healthier an organization becomes. When a business reaches this “high-level” of operating - the resulting benefits are innumerable.

TRUE NORTH is experienced at transforming even the loftiest of visions- into smaller action steps.


How long do you work with our business?

Once you become a part of the TRUE NORTH family, you become a partner with us long term. Our business is about people, connection and developing supportive, genuine relationships with our clients- that are ongoing.


Do you work with businesses other than restaurants and hospitality?

Yes. We specialize in restaurant and hospitality consulting - but the skillset that we have developed through our experiences, stems far beyond the restaurant industry. TRUE NORTH has your best interest and wellbeing at the heart of everything we do. Some of our other services include helping you to develop and execute a business plan, helping to develop your emerging leaders and guiding you to build confidence in your vision.

For a list of our services that expand BEYOND THE PLATE click the button below.